Exchanges & Returns

PinksandGreens.com is committed to our customer's satisfaction 100%. If the product you received doesn't live up to your expectations, return it for an exchange or full refund within 30 days(*refunds exclude shipping charges paid by customer). You can use the original mailer that it was shipped in. Just reseal it and attach a new label. Products must be unworn and in the condition you received them and in the original box and/or packaging with the hangers included. If we happen to ship you a defective or incorrect item, we will reimburse you for your reasonable shipping costs back to us. A restocking fee of $5.00 will be charged for all footwear. Sesto golf shoes has a $15 restocking fee.

*For international orders: If you are returning or exchanging an item, duty, customs tariffs and VAT are the responsibility of the customer and are set by the destination country (US)

FOR ALL RETURNS AND EXCHANGES:

you need a Return Authorization Code (RA)

Please call us or email us at help@pinksandgreens.com for an RA.

973-261-1020

**Any unauthorized merchandise sent back without an RA will not be refunded.

Exchange:

If you are exchanging an item, just indicate which item you would like to exchange it for on the return slip and we will ship the new item back out to you free of shipping charges.**

**we do not cover shipping on exchanges for golf bags, shoes and/or equipment. International Orders: We only over shipping on exchanges in the continental US and we are not responsible for any charges related to duties, customs tariffs and VAT when shipping items back to the US.

Return:

If you are returning an item, just indicate your reason for your return on the return slip and we will refund you for your items returned(excluding shipping charges)

How to ship back to us:

We have several warehouses throughout the US. We will let you know the warehouse address to ship back to us once you obtain your RA. Our main warehouse is:

PinksandGreens
Attn: Return/Exchange
23 Longview Ave
Madison, NJ 07940
Order #
Authorization code:

RETURN EXCEPTIONS
1. Returns must be postmarked no more than 30 days after receipt
2. We do not accept returns on items that have been worn, altered, washed or damaged in any way
3. We do not accept returns on monogrammed items.

pinks and green

Exchanges & Returns