WITH YOU IN MIND
PG SIGNATURE SERVICE
LET US HELP YOU
We work hard to create the easiest, most personalized shopping experience possible. We know the fit and function of every brand and item we carry.
We try on everything (yes,everything) so you don’t have to!
Chat online with us live
from 9am-5pm EST Mon-Fri.
Need help after hours?
We respond within one
Drop us a line!
We’ll have answers
within one business day.
Ask us anything
(yes, anything) We have an-
swers and will quickly find
anything you need.
If you have an account with us, please login.
Create an account in two easy steps for:
FREE US DOMESTIC SHIPPING ON RETURNS
Pinks and Greens works hard to ensure you purchase products that you are going to love -- but if you do find that you are not happy with your order, for any reason, you can return it for an exchange or full refund (shipping is on us!) within 30 days of receipt.
You can choose from the following options:
(1) Exchange Your Items:- we would love to help you choose something that you are happy with! Give us a call and we will gladly make suggestions of products you may be happier with. FREE SHIPPING BOTH WAYS!
(2) Return for Store Credit: - if you decide you would like to return your items for a full refund* in store credits that can be used at any of our online stores we will cover the return shipping cost for you! FREE SHIPPING
(3) Return for Refund in Original Form of Payment - if you choose to refund* in the original form of payment. FREE SHIPPING.
RETURN EXCEPTIONS & CONDITIONS
1. Returns must be postmarked no more than 30 days after receipt
2. We do not accept returns of items that have been worn, altered, washed or damaged in any way. All original tags must still be attached to the item.
3. We do not accept returns of custom orders and monogrammed items.
4. Any items returned without a Return Authorization or unauthorized items will not be refunded.
5. Returns sent to the incorrect address will be charged a $5.00 restocking fee.
6. No refunds or exchanges will be accepted on items marked as FINAL SALE. No Exceptions.
*Refunds exclude original shipping charges paid by customer
International Orders: We only offer free shipping on exchanges in the continental US and we are not responsible for any charges related to duties, customs tariffs and VAT when shipping items back to the US.
Store credit value is not redeemable for cash.